Baggage

Baggage is considered as appropriate or necessary objects, items and other personal assets for the passengers clothing, usage or comfort.

For your comfort and safety while travelling:

For your own safety please check if there are any dangerous items in your baggage.
Please pack your own baggage or survey the packing procedures for your own safety. When packing your baggage please check all sealed boxes, packages and wrappings. Additionally do not accept any items to take to someone else if you don’t know what the content is.

According to the decisions of the U.S. Transportation Security Administration (TSA) it is strictly forbidden to carry lighters on you or in your hand baggage on flights to and from the United States of America. Please don’t neglect to inform yourself about forbidden substances regarding your flight. There may be substances not accepted by the country of origin or destination in registered or unregistered baggage. Please request information on this subject when buying your ticket.

Always carry jewelry, money, cell phones, computers, documents and other valuable goods in your hand luggage.

Your baggage may not be accepted on the flight in the following situations:

  • If it may cause danger to the plane, the passengers or other freight.
  • If it is not packed in order to be transported in a appropriate and safe way.
  • If it contains freight forbidden by the law of the country of origin, of destination or countries of air passage.
  • If its dimensions aren’t appropriate. (please consult your air-line for information.)

Please make sure your baggage is labeled and check it against your ticket. Please affix a label on your baggage containing your name, surname, telephone number and address information. You may obtain labels from your airline counter.

Do not leave labels from previous flights on your baggage.

Don’t forget that goods in sacks, nylon bags, tin boxes, metal barrels and other freights which cannot be carried as baggage will not be accepted to the planes baggage department or inside the cabin. Don’t forget that pocketknives, knives, nail scissors or clippers, lighters and other cutting, piercing or explosive items are unfavorable inside the cabin for safety reasons and will not be accepted. Do not carry such items with you.

Do not extend weight or dimension limits or your baggage might be damaged or the grip might be detached while carrying. Don’t forget that you will have to pay an additional fee for extending your carrying privilege.

Complete your baggage admitting procedure in your own name and check the information on the label coupons given to you in change for your baggage.

Do not take charge for baggage that is not your own.

During baggage checking procedure before boarding the plane please show your baggage to the appointed clerks.

At your destination: Be careful not to take similar luggage to your own by mistake when retrieving your baggage from the delivery belt.

For not retrievable luggage or any kind of damage noticed instantly at the destination, present your travelling information, baggage labels and identity card or passport when consulting the Lost and Found Office before leaving the airport.

For any kind of damage or missing items that weren’t noticed instantly while retrieving your baggage, consult the responsible air-line within 7 days.

We wish you a safe and pleasant flight.
TAV Istanbul Terminal Operations