OPTIMUM UTILISATION OF THE AVAILABLE SPACE
- The compact design of the terminal building
- The correct placement of the gateways facilitating the boarding bridges
- The construction and placement of the car park
- The strategic placing and modular design of the buildings, which allow future expansion
INTEGRITY OF THE TERMINAL AND TRANSPORTATION
- Avoiding the construction and the running services to collide
- The rearrangement of the road system enabling the flow of passengers to/from the old buildings, allowing the traffic to flow in all directions and serving the new terminal building
- The integration of the new metro station
EASE OF PASSENGER CIRCULATION
- The optimum organisation of spaces and dimensions
-Convenient Connections Between Domestic and International Flights
The bridge, tunnel and gateways enable the passengers to reach their connecting domestic flights in the shortest time possible.
- The simple and open placing of the services enables well-defined paths between the passengers, walkways and planes.
- Strategically placed travelators for maximum passenger comfort
- The incoming and outgoing passenger divisions separated vertically resulting in effective passenger traffic and higher security
- The metro line, completed in the beginning of 2003, is integrated functionally
THE MOST DISTINCTIVE TERMINAL IN EUROPE
The Terminal Operations Phase
TAV is now well into the operational phase of the project. Under the terms of the DHMI (State Airports Authority) tender, TAV is responsible to DHMI (State Airport Authority) for the complete operation and maintenance of the terminal, except for some airside security and government regulatory functions. This is an enormous complex involving:
Terminal Physical Security and Passenger Screening - X-ray and magnetometer screening of everything from passengers' baggage and personal effects entering the Departures Hall. Roving security of all landside terminal spaces and random snuffer dog searching.
Airline Terminal Operations Management - Check-in counter assignment to user airlines under open counter assignment policy allowing any airline to use any counter. Terminal user liaisons include user airlines, through local AOC chairmanship.
Terminal Concessions Leasing and Management - Leasing and revenue collection from all international terminal advertising, leased offices, check-in counters and concessions. Primary duty free shops, car park and major food and beverage concessions are directly operated and managed by TAV or wholly owned subsidiary companies.
Ramp Control Tower Operations Support - Continuous ramp tower presence supporting aircraft parking and boarding gate operations under the management of DHMI (State Airports Authority)
CIP Guest and Conference Centre Services - Coordination of CIP Terminal guest services and all arrangements for the rental and use of the Terminal Conference Centre including catering, decorations, media equipment arrangements and amenities.
Press and Media Relations - Full time on-staff liaison with press and media covering newsworthy events at the terminal. TAV also publishes “The Gate”, a monthly magazine featuring points of interest in Turkey and elsewhere, which is offered free of charge to passengers at stands throughout the terminal.
Terminal Building and Car Park Custodial Maintenance and Repair - Provides continuous custodial maintenance of all terminal and car park spaces and includes solid waste collection and disposal, a full time repainting program and interior remodelling to meet changing tenant requirements.
Terminal Roads and Grounds Maintenance and Repair - Provides as required, repair of terminal airside and landside roadways, car park roadways and parking areas and aircraft parking ramps as well as care and maintenance of landscaping.
Terminal Systems Operations and Maintenance - Complete responsibility for all electrical, mechanical and electronic systems operations, maintenance and spare parts inventory for 34 separate terminal systems including:
Building Electrical - HV/MV/LV power supply, uninterrupted power supply (UPS), standby power generators, 400 Hz power in all terminal, parking garage, curb-side and ramp lighting.
Building Mechanical - HVAC, fire protection, plumping, water wells, water treatment and storage, solid and sanitary waste disposal plant operation, propane gas storage, distribution, and hydrant fuelling.
High-Tech Fire Control and Warning Systems
The zone warning systems are automatically activated in case of a fire emergency, open up the fire exits and operate the fire extinguishing systems.
Environmental Friendly Terminal
With its waste water refinement, solid waste disposal and natural gas heating systems, the terminal is environmental friendly. There are also spacious social areas with buffets, child care departments, playing grounds, a modern conference centre, and rooms for briefings and crisis management.
Building Support Electronic Systems - SCADA, Intercom, telephone, building automation system, fire alarm system, data cabling network, HVAC control and Master Clock.
Security with Advanced Technology
A CCTV system incorporating advanced technology controls the whole terminal. Monitors and advanced telecommunication networks facilitate the capability for instant intervention.
Passenger Processing Electronic Systems High Speed at the Check-in and Passport Control Increased number of check-in counters that lead passengers to different counters depending on their number of baggage items, prevent queues and minimise congestion.
The Baggage Handling System
The automatic barcode system, which is being utilised in Turkey for the first time, sends the luggage to the loading area directly or disables it in case a passenger does not board the plane. Automatic scanners direct the baggage items to the final destination in transfer flights.
- elevators/escalators/travelators,
- aircraft docking guidance system, CUTE system and CDB Systems, baggage reconciliation system, flight information display system and public address system provide rapid information exchange with the world terminals; furthermore, data control is facilitated through these systems, which are being used in Turkey for the first time.
Financial and Operations Control Electronic Systems - Central database system and automated billing system
Although TAV maintains a fully staffed IT Department with broad expertise in electronic systems and software development, Specialist subcontractors under the supervision of TAV managers generally perform the above operations and maintenance functions
SUMMARY
A total of more than 2500 full time TAV employees, supported by over 55 specialist subcontractors, perform the daunting task of providing a pleasant experience to the international passengers passing in and out of Turkey through the international terminal, 24 hours a day, 365 days a year. We are dedicated to this objective.
Special Features
Flight Information Display System - A fully automated system consisting of video monitors and LED boards are positioned at strategic locations at the Arrivals and Departures levels of the terminal to provide flight arrival/departure information, gate assignments, and baggage reclaim carousel assignments. Flight information is displayed in both Turkish and English. This system is complemented by an automated Arrivals/Departures Public Address System and a Remote Inquiry System enabling passengers to obtain automated flight schedule information in Turkish and English by telephone and Internet access from off-airport locations.
Baggage Handling System - A fully automated baggage handling system, capable of sorting departing flight bags by flight number and delivering the sorted bags to discrete service level locations for loading to the aircraft in less than 5 minutes from the time of check-in, is fully operational. This system is complimented by a fully-automated Baggage Reconciliation System, which allows the airlines to reconcile the checked bags against departing passengers boarding a given flight and to quickly locate un-reconciled bags aboard the aircraft.
Automated Check-in Processing - Common-use computer terminals and peripherals are provided at each check-in counter and ticket sales counter, which allow airlines to access their own reservations systems and to automatically print tickets and boarding passes. The common use concept allows any airline to use any check-in position. This system also caters for automated collection and verification of boarding passes presented at the boarding gate by departing passengers.
Automated Aircraft Docking - A Docking Guidance System is provided at each gate served by passenger boarding bridges, which allows the aircraft pilot to guide his aircraft to the correct parking position for debarking/embarking passengers. This system is complemented by a Gate Operating System, which automatically records the gate occupancy time of a given flight and graphically displays the occupancy status of each aircraft parking position served by the docking guidance system.
Automated Car Park Operations - The processes of issuing parking tickets and collecting parking tolls are totally automated, thereby allowing patrons to pay parking tolls by cash or credit card at automatic pay stations, as well as at manned toll booths.
Systems Integration - All electronic systems are integrated through a Central Data Base, which allows the monitoring, and operation of selected electronic systems critical to the terminal operation through a common computer terminal, and automatically provides for bi-directional, interactive data transfer of necessary information between these systems. This allows virtually all terminal operations to be monitored and controlled from a single, central control room, and facilitates automated billing of TAV terminal use charges and services provided to terminal users.
Data Transfer Network - Primary Inter and Intra system data transfer is carried out by a high-speed, ATM backbone configured fibre optic cable network (the backbone has since been reconfigured to Gigabit Ethernet protocol due to the emerging obsolescence of the ATM format). Systems critical to terminal operations are provided with separate, redundant networks, independent from the Ethernet Backbone and the Central Data Base.
Uninterrupted Power Supply and Standby Power Generation - A zoned series of battery powered uninterrupted power supply stations, serving operationally critical electronic systems within each zone, are located throughout the terminal. This system is supplemented by the Standby Power System, which is designed to be on-line at full power within 15 seconds of a failure of the commercial power supply. The Standby Power System serves 100% of the operationally-critical needs of the terminal and 30% to 50% of the power requirements of the terminal lighting and air conditioning demand.
THE BIGGEST PARKING FACILITY IN EUROPE
The car park of the airport is unique in Europe. The perfect harmony of technology and capacity, offered by the facilities, do not allow any problems. The car park system is fully computerised and secured with 80 separate security camera.
Gases lighter than air (CO) are expelled naturally through 19 shafts, whereas gases heavier than air (SO2) are expelled through the use of 38 fans situated above the floor.The car park has 13 entrances and 8 exit portals for the cars. Pedestrian exits from the car park to the Arrivals Level are at the second level and the exits to the Departures Level are at the fourth level. The car park area has 5 manual and 32 automatic toll payment locations to allow timesaving. Three car parks, including Atatürk Airport car park and Atatürk Airport-VIP car park, are also included in the coverage of the remote control capability.
MAXIMUM SECURITY
The high capacity car park has a special CCTV camera system. It is protected by an internal network, from the entrance to the parked section, and this system also renders the airport unique in comparison with the others. Motorised security personnel, specially trained bomb-sensitive dogs and a camera system that displays the cars' undersides, render the highest security possible.
Figures:
Total Area: 500.000 m²
International Terminal
Terminal Area: 268.000 m²
Parking Lot Area: 180,000 m²
Duty Free Area: 5,961 m²
Food and Beverage Area: 9810 m²
Parking Lot Capacity: 7,076 vehicles
Check-in Counter: 224 units
Domestic Terminal Check-in desk: 108
Passport Desk (Departure Floor): 48
Passport Desk (Arrival Floor): 42
Passenger Bridges: 23
Busgate: 12 units
Elevators: 57
Baggage Carousel: 11 units
Domestic Terminal
Terminal Area: 54.000 m2
Check-in Desk: 108 units
Ticket Sales Desk: 28 units
Baggage Carousels: 11 units
Passenger Bridges: 9 units
Escalators: 11 units
General Aviation Terminal
Terminal Area: 1.286 m2